Home > Privacy policy

TAGG Travel is determined to ensure the accuracy, confidentiality and security of the personal data the company processes on you. This data protection policy is intended to inform you about which personal data the company collects, how uses the data and who has access to the data.   

This data protection policy applies to the personal data of TAGG Travel, customers. This policy will refer to as we or us and to customers as you.   

If you are in any doubt about how this policy apply to you, please contact us on info@taggtravel.comfor further information.  

Endeavors to meet the requirements of all applicable data protection legislation and this policy is based on Thailand protection of privacy as regards the processing of personal data (“Data Protection Legislation”), as amended. 

Personal data within the meaning of this policy is information about an identified or an identifiable person, i.e., information that can be directly or indirectly linked to a particular person. Data that is unidentifiable or anonymous is not considered to be personal data.

In connection with our communication and collaboration with you, we may collect personal data about you. Different personal data may be collected on different parties and the processing and collection of personal data may depend on your relationship with us.

Our customers are mainly Groups, Personal data is primarily contact information, e.g., name, email address, job title and phone number where we may need to process a variety of personal data, e.g.:

  • contact information, e.g., name, ID number, address, phone number and email address;
  • travel period;
  • information on the purpose of the trip and special wishes for the trip;
  • information regarding the combination of the travel group; 
  • health and religion information;
  • country of residence;
  • Billing information. 

In addition to the aforementioned information, TAGG Travel may collect and process other data that you provide to the company, e.g., photographs, as well as data that is essential for the company’s business.

In general, TAGG Travel obtains the personal data directly from you. If data is obtained from a third party, the company will endeavor to inform you.

The processing of personal data about you is mainly based on our agreement with you, or the party which you work for. This includes contact information so we can contact you and send invoices.  

Personal data may also be processed based on your request to enter into an agreement. This includes data on interests, travel period, information on the purpose of the trip and special wishes for the trip.

Sensitive personal data will only be processed based on your explicit consent. Such data is only collected when deemed necessary. 

In addition, personal data may be processed on the ground of our legitimate interests, e.g., when your email address is used to send customer surveys and, as appropriate, direct marketing. 

If you do not provide us with the necessary information the company may not be able to enter into an agreement with you, or the legal person you represent, for the requested service and/or the company may be unable to fulfill its obligations on the basis of the agreement. 

If the collection and processing is based on your consent, you can always withdraw the consent. All communications relating to such withdrawal or changes to the consent shall be directed to info@taggtravel.com

TAGG Travel undertakes to ensure that all processing of personal data is lawful, fair and transparent. Data will only be collected for a specific, explicit and legitimate purpose and collecting and processing will not go beyond what is necessary for the purpose of the processing. The processing shall always be adequate, relevant and limited to what is necessary for the purpose for which they are processed.

TAGG Travel may disclose your personal data to contractors, consultants and suppliers in relation to their work for the company. Therefore, personal data may for example be disclosed to external parties that provide us with IT services, but also to service providers of trips that we book on your behalf. 

Third parties who provide us with services as described above could be located outside of Thailand. will not disclose data to parties located outside of the South East Asia Economic Area unless such transfer is permitted according to appropriate data protection legislation. TAGG Travel endeavors to inform you about any disclosure of personal data to countries outside of Regional Economic Area, but info@taggtravel.comcan provide further information.

Finally, your personal data may be disclosed to the extent permitted or required by applicable legislation or regulations or to respond to legal actions such as search of premises, subpoenas or court rulings. Disclosure may also be necessary in emergency situations to ensure the safety of the employees of TAGG Travel or third parties. 

TAGG Travel endeavors to take appropriate technical and organizational measures to protect the safety of your personal data, with special regard to the nature of the data. For example, TAGG Travel has access controls to systems which store data about you. These measures are meant to secure personal data against accidental destruction or alteration and against unauthorized access, duplication, use or disclosure of the personal data.

TAGG Travel will endeavor to retain your personal data only for as long as necessary for the purpose of the processing, unless otherwise permitted or obligated by law.